Insurance Restoration Services
Insurance Restoration & Repair Contractor in Sonoma County
We are a general contractor specializing in rebuilding homes after fire, flood, or major water damage. We work for you — not the insurance company — to ensure your home is rebuilt to the highest standard.
Why We Do This
When disaster strikes your home, you need a builder who's been through it.
If your home has been damaged by fire or water, you're probably feeling overwhelmed. The damage is devastating enough — and then comes the insurance process, the adjusters, the paperwork, and the pressure to make major decisions while you're still in shock. As a fire damage repair contractor in Sonoma County, we specialize in the rebuild phase — the work that comes after the emergency cleanup crews leave and the real construction begins.
We understand this process on a deeply personal level. In October 2017, the Tubbs Fire tore through Sonoma County and destroyed Kelly's family home in Fountaingrove. She lived through the evacuation, the total loss, and the long, grueling insurance claim that followed. She learned firsthand how confusing and adversarial the process can feel — how adjusters can undervalue damage, how supplemental claims get delayed, and how easy it is to feel like no one is on your side. That experience is the reason Sonoma Residential Services exists in its current form. It's why Kelly is personally involved in every insurance restoration project we take on.
Whether you need a water damage repair contractor in Sonoma County after a burst pipe or a full rebuild after a wildfire, we are your advocate, your builder, and your guide. We don't do emergency mitigation — we're the general contractor you call when it's time to actually rebuild your home, and rebuild it right.
What We Restore
Reconstruction After Any Insured Loss
Whether your home was damaged by fire, water, or a severe storm, we handle the full reconstruction — from working with your insurance company to handing you back the keys.
Fire Damage Reconstruction
Fire can destroy everything in minutes. We rebuild from the ground up — whether it's a total loss requiring new construction or a partial fire that needs structural repair, smoke damage remediation, and interior restoration. We've rebuilt homes after the Tubbs, Kincade, and Glass fires and understand the unique challenges of fire reconstruction in Sonoma County.
Water & Flood Damage Repair
A burst pipe, a failed water heater, or a flood can cause devastating structural damage that goes far beyond what's visible on the surface. We handle the full reconstruction — replacing damaged framing, subfloors, drywall, cabinetry, and finishes. We work with your insurance to ensure the scope of work covers everything that needs to be repaired, not just what's obvious.
Storm Damage Repair
Fallen trees, high winds, and severe weather can cause major structural damage to your roof, walls, and foundation. We assess the full extent of the damage, work with your insurance carrier to get the claim approved, and handle the complete repair — from temporary weatherproofing to permanent reconstruction.
The Insurance Process
How We Work With Your Insurance Company
As an experienced insurance claim contractor in Sonoma County, we've guided dozens of homeowners through the reconstruction process. Here's how it works when you partner with us.
Step 01
Free Damage Assessment
We visit your property, assess the full scope of damage, and provide a detailed, line-item estimate. This isn't a quick walkthrough — we document everything with photos, measurements, and material specifications so nothing gets missed.
Step 02
Adjuster Coordination
We work directly with your insurance adjuster, presenting our estimate in the format they expect. We speak their language, understand their process, and know how to keep things moving. We attend adjuster meetings on your behalf when needed.
Step 03
Supplemental Claims
Once construction begins, hidden damage is often discovered — rot behind walls, compromised framing, damaged subfloors. We document these findings and file supplemental claims with your carrier to ensure the full scope of work is covered.
Step 04
Rebuild & Completion
With the claim approved, we handle the full reconstruction — from structural framing to final finishes. We keep you informed at every stage and coordinate directly with your insurance company on any additional approvals needed along the way.
We work for you — not the insurance company.
Insurance companies have their own estimators, their own preferred vendors, and their own interests. We represent yours. Our job is to make sure your home is rebuilt properly — not to minimize the claim.
We create detailed, line-item estimates that insurance adjusters can work with directly.
We document everything — photos, measurements, material specifications — so nothing falls through the cracks.
We have experience working with all major insurance carriers and know how to navigate the approval process.
Kelly's personal experience is your advantage.
Most contractors can build. Very few have personally navigated the insurance claim process as a homeowner. Kelly has. She knows what it feels like to sit across from an adjuster who's telling you your home is worth less than you know it is. She knows the frustration of supplemental claims that take weeks to process. And she knows the relief of finally getting a fair settlement.
That experience informs every insurance restoration project we take on. We don't just build — we advocate. We push back when claims are underfunded. We document meticulously so nothing is left on the table. And we communicate with your carrier in a way that keeps the process moving forward, not stalling out.
Learn More
Resources for Your Restoration Journey
We created these resources to give you the information, reassurance, and clarity you need. Whether you're just starting to navigate a claim or you're ready to break ground, start here.
50+
Years Family Legacy
2017
Tubbs Fire Survivors
100%
Homeowner Advocacy
Local
Sonoma County Based
From an Insurance Restoration Client
"From our first meeting, we felt like we were part of the Sonoma Residential Services family. Ryan and Kelly's passion is infectious, and their integrity is evident in everything they do. They didn't just build us a house; they helped us create a home filled with meaning."
Sonoma County Homeowner
We're Here to Help
Dealing with an insurance claim? Call us for a free damage assessment.
Whether it's fire, flood, or storm damage — we've been through it personally and we understand the process, the emotions, and the decisions ahead of you.